I’m reading a fantastic book about Organizational Knowledge. Before I publish my book review I wanted to tell you a story that had a great impact on how I look at knowledge in the workplace. This took place more than 20 years ago. I graduated from CWRU with a degree in Artificial Intelligence (a scholar’s [...]
Have you ever asked “Why didn’t you share X with me/us?” and then heard the answer “Well, we were going to, but was not ready for prime time.” Doesn’t that irk you? What does this answer really mean? I observed this conversation pattern in two situations recently, so I figured I’d share my thoughts with [...]
What happens on the inside gets seen by the outside. You think there are walls protecting your privacy. I came across two examples of this in the past two days — and this inspired me to share this thought with you. In both cases I realized that what you say behind the closed doors impacts [...]