Corporate Backlash to Social Media

February 10, 2010

As social media becomes a mainstream topic, expect to see corporate activity that opens and closes certain on-line behaviors on the part of their employees.  There is one recent case that has hit the blogosphere in the analyst community.  Although I’ve been asked to share thoughts about this case publicly, I must decline.  I don’t think [...]

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Measuring Community Strength

February 4, 2010

I’ve been reading a lot about “2.0 communities” from the perspective of employee communities (related to virtual teams and communities of practice) as well as customer communities (related to interactive marketing practices).  At times I find the word “community” is misapplied.  I’m not the first to notice this.  Rachel Happe, an expert on the subject, blogged [...]

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Can your Broker be your Facebook Friend?

January 28, 2010

Having spent many years in a financial services company, I understand the culture of a highly regulated industry.  We in the US regulate many industries — it is a reflection of our values.  We regulate air travel because we want to fly safely.  We regulate pharmaceuticals because we want our medicines to be safe.  Safety is a high [...]

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Transparency and social pressure.

January 22, 2010

I came across two examples this week of how transparency creates social pressure that can create positive change.  You can leverage these patterns in the workplace too.
The first is Jonny Bentwood’s list of influential analysts on Twitter which I blogged about earlier this week.  The list was created by inspecting and gathering facts about how we [...]

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Proposing some sessions for #e2conf

January 20, 2010

Today is the last day for vote for the Enterprise 2.0 Conference sessions in Boston.  Let me share with you the five sessions I proposed and give you a little background about what I’m thinking these could be.

16 ways to spark a fight in the Enterprise 2.0 Community
The 2.0 Adoption Council Research Report: A Framework for [...]

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