Trust implies you are with me and not against me. But how to do you signal that you are trustworthy? Turns out that trust has two opposing elements. Sometimes it is about what you share, sometimes about what you don’t share. In my work, I encounter projects that must be kept protected from prying eyes. Yet, [...]
I was invited to attend a “Breakthrough Leadership Lessons from Top Women Execs” session sponsored by my company’s HR leadership training department. They invited men and women, though the target audience was for women. The way I saw it “Smart people giving out wisdom, and it’s free.” Sure I’ll be there! And I’m glad I attended. The [...]
In a world of limited resources, the path the wealth is to control the resources. What about in a world of surplus? I’ve been trying to understand the nature of surplus and how it impacts the digital age. So I’m going to share and ask for your thoughts too. First of all, let’s understand that [...]
A news item caught my attention today. An airline pilot was recorded while ranting about in the most unkind and unprofessional manner about the stewardesses on the plane. He didn’t realize his microphone was on and that his words were being captured. He was just saying what was on his mind — and it was not pretty. [...]
Kate Pugh has been dealing with hard Enterprise Collaboration issues for years. She uses proven methodologies of “old school” Knowledge Management and Systems Analysis to solve real-world problems. And she recently captured her signature methodology in a book “Sharing Hidden Know-How: How managers solve thorny problems with the knowledge jam”. This review highlights some of [...]
Have you ever asked “Why didn’t you share X with me/us?” and then heard the answer “Well, we were going to, but was not ready for prime time.” Doesn’t that irk you? What does this answer really mean? I observed this conversation pattern in two situations recently, so I figured I’d share my thoughts with [...]
What happens on the inside gets seen by the outside. You think there are walls protecting your privacy. I came across two examples of this in the past two days — and this inspired me to share this thought with you. In both cases I realized that what you say behind the closed doors impacts [...]