Posts tagged as:

knowledge management

Book Review: Sharing Hidden Know-How.

by Gil Yehuda on June 21, 2011

in Enterprise 2.0


Kate Pugh has been dealing with hard Enterprise Collaboration issues for years. She uses proven methodologies of “old school” Knowledge Management and Systems Analysis to solve real-world problems. And she recently captured her signature methodology in a book “Sharing Hidden Know-How: How managers solve thorny problems with the knowledge jam”. This review highlights some of [...]

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I’m reading a fantastic book about Organizational Knowledge.  Before I publish my book review I wanted to tell you a story that had a great impact on how I look at knowledge in the workplace.  This took place more than 20 years ago. I graduated from CWRU with a degree in Artificial Intelligence (a scholar’s [...]

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Have you ever asked “Why didn’t you share X with me/us?” and then heard the answer “Well, we were going to, but was not ready for prime time.”  Doesn’t that irk you?  What does this answer really mean? I observed this conversation pattern in two situations recently, so I figured I’d share my thoughts with [...]

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The Blogger’s Transformation

by Gil Yehuda on January 3, 2011

in Enterprise 2.0


One of the habits of highly effective people is to “seek to understand before being understood.”  This habit teaches us to approach life with openness and willingness to learn — as a precondition to our effective contributions to the world.  Some of us are quite good a “taking it all in” and processing lots of [...]

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The speech I linked to in my last post highlighted three social forces: the hierarchical delegation of power via governance the horizontal dispensation of wealth via the marketplace and the social behaviors associated with community membership. The third force, the Community, operates differently than the other two – as it does not manage contractual goods [...]

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Part 2 of my thoughts after attending a KM and Pharma Conference. This part is bit more unstructured than my usual writing.  Let me just expound on some notes I took. Role Confusion. Of the 60 people who attended, each knows what KM means to them and their company.  But if I asked, I’d get about [...]

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Enclosed is a two-part blog post about a recent conference I participated in.  The conference was about Knowledge Management for Bio-Pharmaceutical and Medical Device companies.  This post is part 1. Those who never heard the term “Knowledge Management” might think that it was constructed by the magnetic poetry kit consultants keep on their fridge. Both words are [...]

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