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A couple of months ago I posted this piece about Business and Honesty — and I picked up on the curious story of how Domino’s Pizza ran an ad campaign which in effect admitted that their pizza was pretty bad, and that their customers were not pleased with it. But the ad then indicted “we listen [...]
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A few posts ago I shared with you that German companies have additional challenge in their pursuit of Enterprise 2.0. Since many information workers enjoy the right to form workers councils (which are somewhat akin to workers unions), these councils have a say in the way technology is implemented at the workplace. And there is [...]
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Last week I attended a fascinating event in Manhattan called “The Trust Summit Breakfast”. It featured two pairs of authors who collaborated on two business books on the topic of Trust. Specifically: Charles H Green and David Maister, co-authors of The Trusted Advisor (with Rob Galford). And Chris Brogan and Julien Smith, co-authors of Trust Agents. Both are considered must-read books. I [...]
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A nudge is a gentle push to improve behavior. Your spouse nudges you under the table when your dinner-party conversation begins to drift into “don’t go there” territory. This differs from being a noodge– a Yiddish expression for someone who is a constant nag. Inexperienced managers can be noodges. Nudging is the art of subtly influencing [...]
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I start this admitting that I’m not going to capture the TEDxBoston event in a blog post. But I’ll try my best. You may be familiar with TED.com. If not, become familiar with it. TED is a experience focused on spreading important ideas about Technology, Entertainment, and Design. Some of the ideas spread by TED have made [...]
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