I finished reading Empowered last week and I share the following book review with you. I posted an edited version of this review on Amazon. I first want to disclose some information which may color my review. I received the book for free in return for a commitment to the authors to publish a review [...]
Having spent many years in a financial services company, I understand the culture of a highly regulated industry. We in the US regulate many industries — it is a reflection of our values. We regulate air travel because we want to fly safely. We regulate pharmaceuticals because we want our medicines to be safe. Safety is a high [...]
My friend Stewart Hirsch blogs at TrustedAdvisor.com. If you don’t already read this blog, I think you should. Charlie and team are experts in the topic of trust. It may seem abstract, but after you read The Trusted Advisor and their blog, you’ll understand there is an art and science behind trust and business. It’s not gimmicky. [...]
2009 was a very challenging year for me and just about everyone I know. I’m looking forward to better times ahead. I’m an optimist. I believe a positive attitude helps people endure. A strong support network of family and friends can be a lifesaver too. And if you had the foresight to plan ahead for tough times, [...]
Last week I attended a fascinating event in Manhattan called “The Trust Summit Breakfast”. It featured two pairs of authors who collaborated on two business books on the topic of Trust. Specifically: Charles H Green and David Maister, co-authors of The Trusted Advisor (with Rob Galford). And Chris Brogan and Julien Smith, co-authors of Trust Agents. Both are considered must-read books. I [...]
I ran into an interesting question the other day that I wanted to pose to you. A client of mine will soon announce a white-label social network site for people to join and share ideas about the industry in which this company sells its services. Nothing new here, these kind of affiliate communities are sprouting [...]
I’ve added an additional topic to this blog, Personal Online Branding — it’s a loaded term that has recently attracted some attention, and it’s worth talking about. At first it appears to have little to with Enterprise 2.0 (the primary topics of this blog). However there is a subtle connection between the two. In both [...]