Posts tagged as:

social crm

Focusing on the ROI 2.0 Part 3.

by Gil Yehuda on August 25, 2009

in Enterprise 2.0


In this part 3 I’ll share some thoughts related to the first two blog posts of this series. I’ll preface that there’s a lot to say but this is only a blog post. So if you want to talk about this some more, drop me a note and let’s set up some time and talk.
The [...]

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Focusing on the ROI 2.0. Part 2.

by Gil Yehuda on August 14, 2009

in Enterprise 2.0


Part 2 of this 3-part series.  Here I’ll highlight three products that I think demonstrate a laser-focus on the ROI story in an expanded Enterprise 2.0 context.  In part 3 we’ll talk about the similarities and differences between Social CRM approaches and Enterprise 2.0.  Sorry for the long post.  I’m way over my 1000-word per post self-imposed [...]

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Focusing on the ROI 2.0. Part 1.

by Gil Yehuda on August 13, 2009

in Enterprise 2.0


I’m going to present this post in three installments.  Part 1 will introduce the series. Part 2 will discuss the three vendors I want to highlight. Part 3 will present some concluding thoughts.
Enterprise 2.0 describes a new kind of workplace that leverages tools and behaviors inspired by the social Internet. The idea is largely [...]

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