What happens on the inside gets seen by the outside. You think there are walls protecting your privacy. I came across two examples of this in the past two days — and this inspired me to share this thought with you. In both cases I realized that what you say behind the closed doors impacts [...]
In Jacob Morgan’s excellent article in CMSwire today, he posed the question if CIOs will be coming to Social or if Social will be coming to CIOs. When we spoke about the question, I shared my thoughts and he quoted me well. I figured I’d take a moment and elaborate here. When I hear the generic form [...]
I finished reading Empowered last week and I share the following book review with you. I posted an edited version of this review on Amazon. I first want to disclose some information which may color my review. I received the book for free in return for a commitment to the authors to publish a review [...]
I was in a meeting last week with people arguing about certain specific legal issues in the Open Source world. It was clear to me the argument was not easy to resolve because the parties came from opposing world-views. Not being afraid to discuss “Weltanschauung” in this blog, drawing from many philosophical, anthropological, and religious ideas, [...]
As social media becomes a mainstream topic, expect to see corporate activity that opens and closes certain on-line behaviors on the part of their employees. There is one recent case that has hit the blogosphere in the analyst community. Although I’ve been asked to share thoughts about this case publicly, I must decline. I don’t think [...]
Having spent many years in a financial services company, I understand the culture of a highly regulated industry. We in the US regulate many industries — it is a reflection of our values. We regulate air travel because we want to fly safely. We regulate pharmaceuticals because we want our medicines to be safe. Safety is a high [...]
My friend Stewart Hirsch blogs at TrustedAdvisor.com. If you don’t already read this blog, I think you should. Charlie and team are experts in the topic of trust. It may seem abstract, but after you read The Trusted Advisor and their blog, you’ll understand there is an art and science behind trust and business. It’s not gimmicky. [...]