A blog about collaboration, trust, open source, workplace, and community behaviors.
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Kate Pugh has been dealing with hard Enterprise Collaboration issues for years. She uses proven methodologies of “old school” Knowledge Management and Systems Analysis to solve real-world problems. And she recently captured her signature methodology in a book “Sharing Hidden Know-How: How managers solve thorny problems with the knowledge jam”. This review highlights some of [...]
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I’m reading a fantastic book about Organizational Knowledge. Before I publish my book review I wanted to tell you a story that had a great impact on how I look at knowledge in the workplace. This took place more than 20 years ago. I graduated from CWRU with a degree in Artificial Intelligence (a scholar’s [...]
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Have you ever asked “Why didn’t you share X with me/us?” and then heard the answer “Well, we were going to, but was not ready for prime time.” Doesn’t that irk you? What does this answer really mean? I observed this conversation pattern in two situations recently, so I figured I’d share my thoughts with [...]
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For the past few weeks I’ve been reflecting on the Enterprise 2.0 conference that I attended last month and have been sharing some thoughts as a result. This is the final installment directly related to my post-conference thoughts. My purpose in sharing these posts was threefold: To help those who did not attend get one [...]
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I started me career in technology because I’m fascinated with people! I found that technology provides me with a perch from where I can observe and understand people — or at least those people who are impacted by technology. And I’m also fascinated by how people identify themselves in groups. In my professional life, I [...]
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Last week I had the pleasure to visit EMC and check out their internal EMC One Enterprise 2.0 communities. I wrote about it here. I just wanted to follow up with a little more information. Over the weekend I met with a few friends who work at EMC and asked them about EMC One. I’ll [...]
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In a previous post I referenced Bruce Tuckman’s team building model. I have always found it to be a useful way to describe how teams form, and indeed how people start to work together. It’s mostly remembered by the phrase “Forming, Storming, Norming, and Performing” — although Bruce added another step in the process too. The basic [...]
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This work by Gil Yehuda is licensed under a Creative Commons Attribution 3.0 Unported License.
