A blog about collaboration, trust, open source, workplace, and community behaviors.
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Trust implies you are with me and not against me. But how to do you signal that you are trustworthy? Turns out that trust has two opposing elements. Sometimes it is about what you share, sometimes about what you don’t share. In my work, I encounter projects that must be kept protected from prying eyes. Yet, [...]
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A news item caught my attention today. An airline pilot was recorded while ranting about in the most unkind and unprofessional manner about the stewardesses on the plane. He didn’t realize his microphone was on and that his words were being captured. He was just saying what was on his mind — and it was not pretty. [...]
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Have you ever asked “Why didn’t you share X with me/us?” and then heard the answer “Well, we were going to, but was not ready for prime time.” Doesn’t that irk you? What does this answer really mean? I observed this conversation pattern in two situations recently, so I figured I’d share my thoughts with [...]
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A couple of months ago I posted this piece about Business and Honesty — and I picked up on the curious story of how Domino’s Pizza ran an ad campaign which in effect admitted that their pizza was pretty bad, and that their customers were not pleased with it. But the ad then indicted “we listen [...]
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Last week I attended a fascinating event in Manhattan called “The Trust Summit Breakfast”. It featured two pairs of authors who collaborated on two business books on the topic of Trust. Specifically: Charles H Green and David Maister, co-authors of The Trusted Advisor (with Rob Galford). And Chris Brogan and Julien Smith, co-authors of Trust Agents. Both are considered must-read books. I [...]
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This work by Gil Yehuda is licensed under a Creative Commons Attribution 3.0 Unported License.
