Trust implies you are with me and not against me. But how to do you signal that you are trustworthy? Turns out that trust has two opposing elements. Sometimes it is about what you share, sometimes about what you don’t share. In my work, I encounter projects that must be kept protected from prying eyes. Yet, [...]
I was invited to attend a “Breakthrough Leadership Lessons from Top Women Execs” session sponsored by my company’s HR leadership training department. They invited men and women, though the target audience was for women. The way I saw it “Smart people giving out wisdom, and it’s free.” Sure I’ll be there! And I’m glad I attended. The [...]
A news item caught my attention today. An airline pilot was recorded while ranting about in the most unkind and unprofessional manner about the stewardesses on the plane. He didn’t realize his microphone was on and that his words were being captured. He was just saying what was on his mind — and it was not pretty. [...]
Kate Pugh has been dealing with hard Enterprise Collaboration issues for years. She uses proven methodologies of “old school” Knowledge Management and Systems Analysis to solve real-world problems. And she recently captured her signature methodology in a book “Sharing Hidden Know-How: How managers solve thorny problems with the knowledge jam”. This review highlights some of [...]
I’m reading a fantastic book about Organizational Knowledge. Before I publish my book review I wanted to tell you a story that had a great impact on how I look at knowledge in the workplace. This took place more than 20 years ago. I graduated from CWRU with a degree in Artificial Intelligence (a scholar’s [...]
The speech I linked to in my last post highlighted three social forces: the hierarchical delegation of power via governance the horizontal dispensation of wealth via the marketplace and the social behaviors associated with community membership. The third force, the Community, operates differently than the other two – as it does not manage contractual goods [...]
As I passed the clearance table at the bookstore, I saw a book whose title caught my eye, and was cheap – so I mindlessly grabbed it on my way to the checkout line. At home I found that it was by a Methodist minister, and was about leadership challenges in a diverse congregation. Turns [...]